This Privacy Policy explains how Timelee ("we," "us," "our") collects, uses, shares, and protects information when you use the Timelee website, mobile apps, and related services ("Service"). By using the Service, you agree to these practices.

This policy works with our Terms of Service and applies to all users worldwide. Additional notices may apply for certain features (for example, location-based reminders, telephony, or team collaboration).

2.1 Information You Provide Directly

• Reminder & Task Content: Tasks, subtasks, notes, descriptions, reminder titles, times, recurrence, locations, life events, daily schedules, timers, shopping lists
• Media Content: Photos (for example, medications), voice recordings, task images
• Calendar Data: Events from connected calendars (Google, Apple, Outlook, Exchange)
• Team & Collaboration: Team members, shared tasks, collaboration settings
• Support Communications: Messages exchanged with customer support

2.2 Automatically Collected Information

• Device: Model, OS version, device identifiers, mobile network info, device settings
• Location: Precise GPS when you enable location-based reminders and grant "Always Allow"; approximate location from IP
• Usage & Analytics: Features used, screens visited, interaction patterns, session duration, crash and error logs
• Network: IP address, browser type, ISP, access times, referring URLs
• Notification Delivery: Logs of reminders sent, delivery status, interaction data (dismiss, snooze, complete)

2.3 Third-Party Information

• Calendar Services: Event details, attendees, locations, descriptions
• Auth Providers: Basic profile info when you sign in with Google, Apple, or others
• Payment Processors: Transaction data and payment confirmation

3.1 Core Service Delivery

• Deliver reminders via alarms, push, in-app call, phone call, and email
• Place cellular phone calls for reminders using telephony
• Trigger location-based reminders on arrival/departure from places
• Create reminders from calendar events you connect and configure
• Store/play your voice recordings in reminders; sync data across devices and teams

3.2 Service Improvement & Analytics

• Analyze usage to enhance performance and reliability
• Develop new features and conduct testing/QA
• Debug issues, fix bugs, and monitor service health

3.3 Communication & Support

• Send essential account, subscription, and payment updates
• Respond to support requests and security notices
• Send promotional communications where permitted (with consent where required)

3.4 Legal Compliance & Security

• Detect, prevent, and investigate fraud or abuse
• Comply with legal obligations and enforce our Terms
• Protect the safety and integrity of the Service

4.1 With Your Consent

• Sharing tasks/reminders with team members
• Granting calendar access
• Opting into specific third-party integrations

4.2 Service Providers & Partners

Vetted third parties with limited access, bound by confidentiality:

4.3 Business Transfers

• We will give notice of ownership/control changes
• We will describe material data handling changes
• You will have options if practices change

4.4 Legal Requirements & Safety

• Valid legal process or law enforcement requests
• Compliance with applicable laws and regulations
• Protect rights, safety, property, or investigate misuse

4.5 Aggregated & De-Identified Data

We may share aggregated or de-identified data for research, marketing, reporting, or product insights that do not identify you.

Retention varies by data type and purpose. Examples:

When you delete your account, personal data is queued for deletion within 30 days; some data may be retained up to 90 days for backup/recovery. Financial and legally required records may be kept longer. Shared team content may remain visible to other team members—contact the team admin for removal requests.

Rights vary by location (for example, GDPR, CCPA). Common controls:

• Access and export your data
• Correct or update information
• Delete your account or specific content (subject to legal requirements)
• Withdraw consent for location, marketing, or integrations at any time
• Manage notification methods and preferences
• California: We do not sell/share personal information for value; we have not sold PI in the last 12 months

Exercise rights in-app where available, or email support@timelee.io. We may verify identity and typically respond within 30–45 days.

Where required, we rely on:

• Contract: Providing reminders, syncing, calls, and core services
• Consent: Location-based reminders, calendar sync, voice recordings, marketing
• Legitimate Interests: Service improvement, analytics, fraud prevention, security
• Legal Obligation: Compliance, financial records, law enforcement requests
• Vital Interests: Protecting against harm

8.1 Collection

• Requested only for location-based reminders
• Requires "Always Allow" to trigger in background
• Uses precise GPS to trigger within your defined radius
• Monitored in background only when active place reminders exist

8.2 Usage

• Arrival/departure notifications
• Showing your location when selecting places
• Improving geofence accuracy

8.3 Control

• Disable location in device settings anytime
• Delete place reminders to stop monitoring those places
• Location data is not sold or shared with advertisers

9.1 Phone Call Reminders

• We store numbers you designate for reminder calls
• Calls placed via trusted telephony providers
• Calls include prerecorded or text-to-speech reminder messages
• We keep call records (number, status, duration)
• Premium includes 20 call credits/month; additional credits sold

9.2 Voice Recordings

• Stored securely and used only to deliver your reminders
• Deletable by you at any time
• Not used for other purposes or shared with third parties

9.3 Voice-to-Text

• Processed via speech services in real time
• Transmitted securely; not stored long term for this purpose

We primarily operate as a mobile app but use certain technologies for authentication, session continuity, analytics, crash reporting, and notifications. Ads may appear on the free plan; Lite+ and Premium are ad-free. We do not currently respond to Do Not Track signals.

11.1 Technical Safeguards

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Secure data centers; firewalls and DDoS protection
• Role-based access with multi-factor authentication
• Secure APIs with auth tokens and rate limiting

11.2 Organizational Safeguards

• Security audits and vulnerability assessments
• Employee privacy training and confidentiality agreements
• Incident response for data breaches
• Regular backups with secure storage

11.3 Your Responsibilities

• Use strong, unique passwords and device security
• Keep the app updated; manage permissions
• Use redundancy for critical reminders

The Service is not intended for children under 13 (or 16 where applicable). We do not knowingly collect data from children. If we learn we collected such data, we will delete it. Parents/guardians may set reminders for children using their own accounts.

• Data may be processed outside your country
• We use appropriate safeguards (for example, Standard Contractual Clauses) where required
• By using the Service, you consent to transfers as permitted by law

• Calendar integrations follow their own policies (Google, Apple, Microsoft)
• Payments handled by processors; we do not store full card data
• Analytics services collect anonymized data per their policies
• External links are governed by their respective privacy terms

• Material changes: notice via email or in-app, 30 days prior
• Minor updates: shown with updated effective date
• Continued use after changes means you accept the updated policy

Timelee is provided "AS IS" and "AS AVAILABLE."

• No guarantee reminders (including calls/emails/push) always arrive on time or at all
• Not liable for missed medications, appointments, deadlines, or related losses
• Dependent on third-party systems (OS, networks, telephony, email, cloud, calendars)
• You are responsible for device health, permissions, call credits, and redundant reminders
• We are not liable for data loss; maintain your own backups
• Liability is limited to amounts paid in the prior 12 months or $100 USD, whichever is less, where permitted by law

• Governing law: Jodhpur, India (subject to conflict-of-law rules)
• Contact legal@timelee.io before formal claims for 60 days
• Binding arbitration where applicable (see Terms); class action waiver where permitted

• General/Data: support@timelee.io
• DPO: dpo@timelee.io
• Legal: legal@timelee.io
• Response target: within 30 days

• EU: your national Data Protection Authority
• UK: Information Commissioner's Office (ICO)
• Switzerland: Federal Data Protection and Information Commissioner

• Nevada: We do not sell personal information; contact support@timelee.io to confirm.
• Australia: We align with Australian Privacy Principles; contact OAIC for complaints.
• Brazil (LGPD): Contact dpo@timelee.io for LGPD requests.
• Canada (PIPEDA): Rights protected under PIPEDA; contact the Privacy Commissioner of Canada for complaints.